CONTACT
Whenever Identity Matters, we’re here to help.

SureID Offices

Corporate Headquarters

info@sureid.com
503.924.5300
5800 NW Pinefarm Place
Hillsboro, OR 97124

Washington, D.C. Office

info_dc@sureid.com
703.836.2201
909 N Washington Street, Suite 300B
Alexandria, VA 22314

Customer Support

RAPIDGate Customer Support

info@rapidgate.com
1.877.RAPIDGate (1.877.727.4342)
Hillsboro, OR

Business and Holiday Hours:
Assistance is available from 2 a.m. to 7 p.m. Pacific Standard Time, Monday through Thursday, and 2 a.m. to 5 p.m. Pacific Standard Time on Friday.

Holiday Early Closures (2 a.m. to 1 p.m. Pacific Standard Time):
Day after Thanksgiving, Christmas Eve, New Year's Eve

Holiday Closures:
New Year's Day, Martin Luther King Day, President's Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Christmas Day

General Inquiries

Sales

info@sureid.com
1.844.787.3431 Option 1

DoD and Federal Government

fedgov@sureid.com
503.924.5300

Marketing and Press Inquiries

inquiry@sureid.com
503.924.5300

FBI Channeling

fbisupport@sureid.com
855.531.5827

Investor Information

investor@sureid.com
503.924.5300